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Connected Counties

Getting a Better Broadband Service

The Government has committed to giving access to 2Mbps download speed to every premises in the UK from the end of 2015. As part of this commitment, Local Bodies in conjunction with Broadband Delivery UK (BDUK) are making available the option of a subsidised broadband installation for eligible premises. This provides support towards a better broadband service for a first year cost of no more than £400 (taking account of any up front costs and the 12 month service charges). The subsidised installation can also be used to access higher cost packages with higher speeds or greater monthly data caps.

Check my speed and availability -

You will only be eligible if your premises does not have access to speeds of more than 2Mbps. Note: as well as the major broadband networks such as BT Openreach and Virgin Media, you may also be able to get a basic broadband service from other suppliers who have coverage within the area.

If you are eligible for a subsidised installation you will be able to choose a service from any of the retail service providers that are part of the scheme, each of which will be offering a variety of packages based around the amount of data you need and the speed of the connection.

You will need to read the guide to the scheme


Once you have read the guide, if you think you are eligible, you can apply for a subsidy code which will enable you to gain access to a subsidised installation

CLICK HERE TO APPLY (see 2. Customer Application Forms)

If you are eligible we will send you an email with a subsidy code and instructions on how to get a subsidised installation.

We aim to respond to all applications within two weeks.

If you are a community interested in aggregating subsidy with one supplier, please read the guidance here.

Here is the list of potential suppliers who are part of the scheme and operate in the North Yorkshire region:


Boundless Communications





BT Community Partnership


Prime Satellite Broadband




Broadband Wherever

Rural Broadband

Bentley Walker


Satellite Internet

NotSpot Broadband